Questions, feedback or a problem with the app? Write to us at hallo@tracelle.app. We usually reply within two working days.
Only on your iPhone. Tracelle has no account and no server. We cannot see or restore your entries.
Create a backup in the app under Profile and save the file somewhere safe (for example in Files or iCloud Drive). On the new phone, install Tracelle and restore the backup.
Deleting the app deletes all data on the device. You can also withdraw the Apple Health and cycle permissions in the app at any time; imported cycle data is then deleted.
If you subscribe to Pro, the purchase is handled by Apple. You can manage or cancel it in iPhone Settings → your name → Subscriptions. For refunds, please use reportaproblem.apple.com.
Tracelle is a documentation app and not a medical device. It makes no diagnoses, gives no therapy or dosing recommendations, makes no predictions and does not replace medical advice. Always consult your doctor with health questions.